I Went to Soaring Eagle Casino & Resort: What You Can Now Expect
After months of closure Soaring Eagle Casino & Resort opened their doors last week and welcomed guests back to the gaming floor. I headed to Mt. Pleasant for an overnight at the resort to see what the new face of gaming might look like.
From the second you walk in the door the staff graciously welcomes you and security is taking your temperature to assure that all guests are healthy. Masks must be worn while on the property at all times. Check-in was quick and smooth with plexiglass separating myself and the hotel staff. Currently the hotel is not offering valet service.
The hotel is undergoing renovations that were already well underway when the COVID-19 pandemic began so its a bit of maze to get to your room, but not a nuisance. The rooms are definitely showing safety precautions in place. Where there would normally be a fully made bed with decorative pillows, was now just a neatly made bed of sheets. The bed spread is wrapped in plastic and waiting for guests to unwrap themselves. Other items throughout the room such a toiletries and coffee maker are also wrapped in plastic waiting for guests to use.
The casino itself was surprisingly busy. Every other slot machine is closed to keep social distancing between players. Card players will find plexiglass dividers between them at the tables, yet the roulette and craps tables were still open for gathering around with limits. Signs on the walls and on the floors remind guests continually of social distancing practices. There is also no smoking allowed in the casino, but designated areas are available outside.
As of the reopening, only Central Deli and one restaurant, Legends, are available for dining. Being able to actually sit in a restaurant was worth the short wait for a table. Dining tables are spaced out and seating was at a limited capacity. The menus are paper and disposable, and you won't find salt & pepper shakers or ketchup bottles on the tables...you'll need to request packets for that.
It was apparent the staff was being diligent with keeping up with continual cleaning. Team members were seen whiping down machines and surfaces frequently. In fact, there seemed to be more staff members tending to cleaning on the gaming floor than normal, and Soaring Eagle is always one fo the best for cleanliness.
Self-serve beverage stations are unavailable, but you will find staff manning them to server you instead. Resort amenities such as the pool, hot tub, spa, and Kids Quest remain closed at this time. The heavy summer concert schedule is also on hold for now.
All in all, it was apparent that Soaring Eagle Casino & Resort is taking all the right precautions and measures to assure the safety of not only their quests, but their staff members as well. They are providing an atmosphere that's safe, clean, protected, all while assuring their guest still enjoy the ultimate gaming and resort experience.
Take a peek of what you can expect below.
*I am a active Players Club member and received a comp room based on play & points